Stallholder terms and conditions

Upon submitting an application and the payment of any fee, Stallholders of Paws at the Park agree to the below Terms & Conditions and also any additional Stallholder information (included on the website, emails and Facebook group posts). Stallholders also agree that the Organisers may withdraw, change or replace these Terms & Conditions at any time and will post a notice of change to the Terms & Conditions on the website.

Cancellation policies

Cancellation by stallholder
21+ days from event

In order for us to replace a stall with a similar product, cancellations may be made by stallholders up until 5pm, 21 days prior to the markets. Stallholders who cancel their booking before 5pm 21 days prior to a booked event, may choose to transfer their booking and pre-paid fee to the next market event, or may request a refund, less a $20 admin fee by contacting woof@pawsatthepark.com.au.

Cancellation by Stallholder
less than 21 days from event

Stallholders who cancel their booking after 5pm, 21 days prior to their booked event will forfeit their pre-paid fee. Exceptions may be made if the organisers are able to find a suitable replacement (less an admin fee). Late cancellations and no-shows on the day of event will forfeit their pre-paid fee and will not have their bookings transferred or fees refunded.

Cancellation by organisers

COVID-19 CANCELLATION or refusal BY organisers

TERMS AND CONDITIONS OF STALLHOLDERS

The markets will not be cancelled due to bad/wet weather, and will only be cancelled in the event of an extreme weather event. Because of our non-refundable costs we simply cannot refund fees. If the weather may not be ideal on market day please make the necessary adjustments to your stall to cater for this so as not to be a health and safety issue.

We will make a call the morning of the event, not before. If a market is cancelled by Paws at the Park on the day stallholders who have already paid, will receive a credit for the following event.

Paws at the Park withhold the right to cancel any stallholder’s booking at any time as deemed appropriate.

Organisers may be required to cancel the event due to COVID-19/government changes. If this occurs booked stalls may be rolled over to 2021.

Event organisers have the right to refuse entry to stallholders and may insist that anyone with COVID-19 symptoms needs to leave the event and obtain COVID-19 testing as per health guidelines.

Stall details

1. All stall sites are 3x3m and unpowered unless a double or powered stall has been booked. After 14 days our from the event we're unable to take requests for extra space or sharing stalls with other businesses that we don't already know about.

2. You will need to bring your own 3x3 marquee, tables, weights etc.

3. Stalls must be weighted at all times.

BUMP IN

1. If you are going to be late, they must contact the Organiser within 30 minutes of your bump in time, or your site may be allocated to another stallholder.

2. Stallholder vehicles may enter the venue to unload directly to your stall site, with a 15 min max unload time and 1 vehicle per stall allowed. You must unload all equipment and remove your vehicle as quickly as possible before setting up your stall.

3. All stallholder vehicles are to be parked in designated stallholder parking area

4. All Vehicles must be out of the market area 30 minutes prior to the start of the event.

5. If you arrive within the 30 minutes prior to the event starting time you will be required to carry all equipment to your space.

6. More details are provided within the bump in email sent out before the event.

BUMP OUT

1. Vehicles will not be granted access to the market area until 15 minutes after the end of the event, and when all attendees have left the grounds

Vehicles

Please note if you have requested a vehicle on-site it must be behind your stall - not next to it unless already discussed.

Public Liability

We suggest obtaining your own public liability from AUZI insurance - they are fantastic to deal with. We do not take responsibility if an accident occurs within your stall - so its best to be covered. You must have a current public liability insurance policy to trade at Paws at the Park.

Approved Products

We select stallholders to ensure variety and the least competition possible. Please ensure you only have products for sale that have been approved through your application. We unfortunately must turn away a large number of applicants, and it is not fair to then have similar products to theirs sold without our knowledge.

Stall Placement

Placement of stallholders will be at the discretion of the organisers. Site fees do not guarantee stallholders a binding hold on a particular site within the market, and stallholders must follow the direction of the organisers where required. 

Friendly vibes

Paws at the Park prides itself on being a friendly and welcoming market - no negativity regarding other stallholders (including their products/services) will be tolerated. Please do not attempt to move attendees from other stalls to your own.

Powered sites

If using power you must bring your own tested and tagged 240V leads and power boards. Please ensure your leads are 10-20m long. Unfortunately no spare leads will be available.

Use of information

The information in our communication to you is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any form of review, disclosure, modification, distribution and/or publication of this information is prohibited.

Promotion of external events

Events external to Paws at the Park are not to be promoted in written or verbal form. This includes fliers, posters, or word of mouth promotion.